Everything Chattoo does, in one place.
It answers, books, sells, handles your files and creates campaigns. The features depend on the tier, the module and the add-ons you choose.
Signature and documents
Advanced electronic signature (AES)
Customers sign on site, on the signature pad. The signed document goes straight into the file.
Files with a deadline
Documents, answers and signatures to collect, with a status and a deadline for every file.
Recognises documents
ID documents read from a photo: name, date of birth, number, expiry. You check.
Questionnaires and consents
Medical histories, enrolments, consents: customers fill them in in the chat or at the counter, and sign them on site on the pad.
Automatic reminders
Reminds customers what is missing before the deadline, even if they haven’t written for days, with messages approved by Meta.
The conversation
Answers from your documents
You give it the price list, opening hours, terms and frequent questions. It answers from those alone. When it does not know something it says so, instead of inventing it.
Understands voice messages
The customer sends a voice message, Chattoo understands it and answers.
Receives images and documents
Photos, PDFs and attachments arrive in the conversation and stay available.
Guides the request
Targeted questions clarify what the customer needs instead of leaving them to write freely. That is the difference between a messy chat and a complete request.
Hands off to an operator
When a human decision is needed, the conversation reaches a person with the whole history already in front of them. The customer repeats nothing.
Respects your hours
You set when you are open and what it should answer when you are not.
Phone
Answers calls
A voice that understands what is needed, even out of hours. If the caller wants to speak to a person and you’ve set up an operator, Chattoo puts the call through; if nobody answers, it takes the request and notifies the operator, with the transcript and the contact number.
Books appointments by voice
On the same calendar as the chat. Orders and other requests reach you in writing, with name and contact number.
Transcribes every call
Every phone call and every voice message leaves a written record, with the summary already filled in.
Appointments
Offers the free slots
It looks at the calendar, says when there is room, and takes opening hours and the length of the service into account.
Confirms and writes to the calendar
The customer confirms in the conversation and the appointment is recorded.
Handles several resources
Rooms, stations, operators: availability is calculated on what you actually have.
Classes with limited places
Fixed-time sessions with a set number of places: customers book in chat while places are left.
Selling
Product catalogue
The customer browses and asks without leaving the conversation.
Orders
Request, confirmation and summary stay in one place.
Payments in chat
Payment closes inside the conversation, with Stripe. Chattoo prepares the payment link, not you.
Advertising campaigns
Meta Ads campaigns from the platform
You create Facebook and Instagram campaigns from the platform, with a step-by-step guided procedure.
Marketing messages and reminders
Scheduled campaigns and reminders on WhatsApp, even outside the 24-hour window, with Meta-approved messages.
Data and control
Conversation reports
The useful information is extracted and organised into structured records: what the customer asked, when, with which details.
Shareable reports
Reports are shared across the team and exported.
Statistics
Volumes, response times, how many conversations close on their own and how many go to an operator.
Access control
Roles and permissions decide who sees what and who can change what.
GDPR compliance
Data handled under the GDPR, hosted on European infrastructure and reachable only by authorised staff. Exportable or deletable on request.
One record per customer
Even when they write from several channels, each customer has a single record in the contacts. Duplicates are merged.
Setup
Start from your website
Enter your business website: Chattoo suggests a name, documents and procedures. You review and apply.
Guided setup
You describe your business and how you want it to answer: a guided path helps you not forget anything.
Operations dashboard
Conversations, reports and orders traceable on a single screen.
QR codes and welcome links
A code on the counter, the menu or a flyer opens the conversation directly.
Several users
Who answers, who configures, who only watches.
Less improvising. More structure.
up to −70%
Manual work
It collects complete data on first contact and removes pointless follow-ups.
24/7
Always on
Requests handled at any hour, including outside working hours.
100%
Traceable requests
Every request becomes a verifiable action, never lost in a chat again.