Reception can’t answer everyone at once.
Consulting hours, the cost of a first visit, what to bring, when to come. Chattoo answers on the phone and in the practice’s inbox, and books appointments looking at real availability.
The three questions you get every day
“How much is the first visit?”
“Does the doctor see patients on Tuesdays?”
“Should I bring the tests I’ve had done?”
These are the calls that keep reception busy all day. It answers them.
The channels that matter here: phone and email
Books visits on the calendar
It sees the clinic’s real availability and books. Reception no longer copies anything out.
Gives hours, costs and preparation
When the doctor sees patients, how much the visit costs, what to bring and whether to come fasting.
Answers patients’ emails
Emails don’t sit there for three days, and the request reaches you already written.

